華沙威斯汀酒店 (The Westin Warsaw)

這間酒店整體體驗非常不錯。空間寬敞，房間設有梳化和浴缸，住起來非常舒適。玻璃升降機不僅運行快速，還能欣賞外面的城市景觀，感覺很開闊。 早餐是亮點之一，選擇多樣，味道也很出色。除了多款優格甜品和新鮮水果，還有即榨蔬果汁和鮮榨橙汁，健康又有活力，讓人一早就充滿好心情。 三樓設有桑拿和健身室，是放鬆身心的好地方，尤其適合旅途疲憊時使用。 酒店位於市中心，交通非常便利，不論是觀光還是商務出行都很方便。 整體來說，是一家值得推薦的住宿選擇。

房間乾淨整潔，空間不算大，地理位置優越，到老城廣場區域很近，電車和地鐵都很方便，早餐豐富，唯一插曲訂房時是帶雙早的，結果前台在CHECKOUT時還要求付早餐費，不過解釋過預訂時帶雙早的，讓前台服務員再確認後就沒有問題了

房間很不錯，服務也很棒~知道我去萬豪白金會員後還主動升房，延遲退房也沒問題~

性價比很高，酒店房間很大，對面就是波蘭華沙的商務區，房間很舒服，辦公枱很大舒適，每天都有2瓶水，酒店早餐很可以，是我這次波蘭之旅吃過最好的早餐了，餐廳消費也不貴，和外面比，還算便宜。下次我還要再選擇這家酒店。

Disappointing Experience My recent stay at the hotel was underwhelming and far from the standard I had expected. Unfortunately, the service and attention to detail left much to be desired. • Lack of Assistance with Luggage: Upon arrival, no staff offered assistance with our luggage unless specifically requested. This is not the level of hospitality one anticipates at a hotel. • Unfriendly Staff: The staff lacked warmth and basic courtesy. There was no greeting from the housekeeping team or other staff members encountered during our stay. • Subpar F&B Service: The food and beverage service was extremely disappointing, with no evidence of customer focus or hospitality. Breakfast was monotonous, with the same dishes served daily. Introducing variety would have significantly enhanced the dining experience. • Housekeeping Oversight: Despite requesting a room makeup, body shampoo was not replenished. When we brought it to the staff’s attention, no effort was made to resolve the issue promptly. Instead, only a bellman delivered lotion as a substitute, citing that housekeeping had already left for the day. • Bathroom Inconvenience: The bathroom design was flawed, causing the floor to get wet during showers, which was both inconvenient and uncomfortable. • F&B Staff Training: The food and beverage team demonstrated a clear lack of training. Plates were cleared without any acknowledgment or courtesy, even while we were still eating, leaving us feeling rushed and unwelcome. On a positive note, the reception staff stood out for their professionalism and helpful attitude, providing a glimmer of hope in an otherwise disappointing stay. Overall, the hotel needs significant improvements in staff training, guest service, and attention to detail to meet the expectations of discerning travelers.

還可以，挺不錯的，地點也不錯，市區離機場8公里，打車30多當地錢。

一家比較老的酒店了，但位置方便，設施水平在線，且價格合適。特別喜歡進入房間後的香氛，非常細節。是不錯的選擇

Super hotel ! Realised all our expectations!!! Amazing view from the room. And breakfast was so delicious.😋

裝修很老，這酒店很多亞洲人入住，衹是前台會對日韓人諂媚弄眼，還把我的房間安排在走廊尾房，氣得我

Hotel facilities are excellent, breakfast is great. But I found the most of the staff are not helpful, specially at the restaurant during breakfast time. Felt descriminated by color. When we went for breakfast no one showed us a table while others are escorted. Folk & knife brought to them while we were asked to go and take it.